Return Policy

Merchandise may be returned for a full refund within Two Weeks from the date of purchase.

Please check with the Bookstore staff for deadline dates for course withdrawal for each semester (the return policy is extended a the start of term for students with proof of the dropped course from the Registrar). Must have cash register receipt.

Note: For Fall and Winter terms - Students who have dropped a course(s) before the DNE deadline have until the Friday of the same week as the DNE date to return their books for a full refund upon presentation of their course withdrawal form and their cash register receipt.

The following conditions must be met :

Must have cash register receipt
For items bought with a credit card or debit card, the same card used for the original purchase MUST be provided for charging back a refund.
Returned merchandise must be in resaleable condition for a full refund.
For damaged merchandise a re-stocking charge may be applied.

FINAL SALE for custom courseware material.

FINAL SALE for books shrink-wrapped, containing tapes or software if opened.

FINAL SALE for online access codes (PIN codes, eBooks).

The store manager reserves the right to determine saleability of merchandise.

Questions? Suggestions? Contact Us.