OQP Quality Toolbox

The following is an alphabetical listing of Quality tools developed by employees of the University of California for the U.S. Department of Energy (See copyright notice below). Simply click on any tool listed here to see a description of the tool and how it should be used. You will need Adobe Acrobat Reader to view these files. If you don't have it, you can download it free of charge from the company's web site. Simply click on the Adobe image to download the reader. If you would like more information or training on any of these tools please contact us at 4803 or via e-mail at dbgobby@alcor.concordia.ca

• Action Plan/Gantt Chart
  
• Bar Chart
  
• Block Diagram
  
• Box Plot
  
• Brainstorming
  
• Cause and Effect/Fishbone Diagram
  
• Checksheets
  
• Control Chart
  
• Cost of Poor Quality
  
• Criticality Analysis
  
• Decision Matrix
  
• Failure Mode Analysis
  
• Fault Tree Analysis
  
• Fishbone/Cause and Effect Diagram
  
• Flowcharting
  
• Force Field Analysis
  
• Gantt Chart/Action Plan
  
• Histogram
  
• Interrelationship Diagram
  
• Pairwise ranking
  
• Pareto Chart
  
• PERT Chart
  
• Pie Chart
  
• Planning Matrix
  
• Progressive Analysis
  
• Radar Chart
  
• Run Chart
  
• Scatter Diagram
  
• Scenario-Based Strategic Thinking
  
• Structure /Tree Diagram
  
• Tree/Structure Diagram
  
• Voice of the Customer
  
• Work Breakdown Structure (WBS)
  
• Copyright 1997, 1998 UC